Privacy Policy
Last updated: April 2026
At Arham Home Appliances, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and home appliance repair services.
1. Information We Collect
When you use our services or contact us, we may collect the following information:
- •Personal Information: Name, phone number, email address, and residential address.
- •Service Information: Details about the appliance repair service you request, including appliance type, brand, and problem description.
- •Usage Data: Information about how you interact with our website, including pages visited, time spent, and browser type.
2. How We Use Your Information
We use the information we collect to:
- •Provide and manage our home appliance repair services
- •Schedule service appointments and send appointment confirmations
- •Respond to your inquiries and callback requests
- •Improve our website, services, and customer experience
- •Send service-related communications (not marketing)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- •With our service technicians to complete your repair request
- •When required by law or to comply with legal proceedings
- •To protect the rights, property, or safety of our business and customers
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but this may affect certain features of our website.
6. Third-Party Links
Our website may contain links to third-party websites (e.g., WhatsApp, social media). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
7. Your Rights
You have the right to:
- •Request access to the personal information we hold about you
- •Request correction of any inaccurate information
- •Request deletion of your personal information
- •Withdraw consent for data processing at any time
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Arham Home Appliances